Please read these terms and conditions carefully before ordering any products from us. By ordering online you are agreeing to these terms and conditions.
DELIVERY TIME
Orders should arrive within 2-10 workdays after we have received payment, but may vary depending on the destination/country. Tossa de Bar is NOT responsible for any delays of your package during delivery. By placing an order with us, you accept the risk that your package may be delayed during shipment.
LOST OR DAMAGED ITEMS
You understand and agree that Tossa de Bar shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping provider. We do not assume any responsibility for lost packages.
IMPORT TAX
When ordering goods from our Tossa de Bar website for international deliveries you may be subject to import duties and/or taxes that apply to your country, Tossa de Bar is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.
PAYMENT METHODS
Purchases made through the Tossa de Bar online store are secured. All personal contact information transmitted to us will not be shared, sold or solicited.
REFUNDS & EXCHANGES
Tossa de Bar will not accept any returned merchandise without prior written communication and agreement. You can return item(s) within 7 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs and/or additional fees.
AVAILABILITY
We try our best to keep our webstore as up to date as possible. Even though our online stock is updated automatically, there is always a possibility the ordered item(s) marked “available” are NOT available in desired sizing and/or sold out. In this case will try to inform you as soon as possible when this occurs and give you alternative options if possible.